Understanding your bill | Arkansas
Your monthly bill makes it easy for you to identify key information, understand your energy costs and monitor your usage. The front of the statement provides a summary of your usage and charges in an easy-to-understand format. On the back page, you’ll find specific details about your bill.
你的账单明细
Use the dropdown to see additional information about specific charges. Depending on the type of 服务 you receive, your monthly bill details may look different than the example shown below.
比尔概述
关键信息
Your due date and the amount due are located at the top of the front page, along with your account number and 服务 address.
澳门威尼斯人使用
Easily compare this month’s usage to the same time last year and view reasons why your bill may have changed since last month.
账单总结
The billing summary breaks down your charges into four categories that are displayed in a simple, 易读的图表.
- 交付: Costs to bring energy to your address. This includes the customer fee, which helps to cover the costs of pipelines, technology and equipment required to deliver that 服务.
- 澳门威尼斯人供应: Pass-through market cost of natural gas.
- 税收: Local and state taxes and fees.
- 其他: Credits, adjustments and other charges included in your bill.
你知道吗？
In this section you’ll find useful safety information and specific 提示 to help you save energy and money.
支付汇款
如果你用邮寄的方式付账, detach the bottom of the front page and include this with your check in an envelope.
使用历史
The last 12 months of usage history is available to help you see how this varies throughout the year.
法案的细节
Specifics about your monthly charges are shown by category and color-coded to match the monthly bill summary chart on the front page.
消息
Important information about your account is included in the messages section.
你的账户
Managing your account online provides easy access to resources and tools, including:
- Viewing your usage and bill history.
- Starting, stopping or transferring 服务.
- Paying your bill or changing your payment method.
- Managing email and text alerts.
- Enrolling in programs such as Auto Pay and paperless billing.
付款方式
We offer several ways to pay your bill so that you can pick the one that’s right for you.
Explanation of Arkansas Gas charges
客户费用: 每月固定收费, 与澳门威尼斯人使用分开, that recovers a portion of fixed operating costs, such as customer accounting and 服务s, as well as costs associated with our investments in customer-related facilities such as meters and 服务 lines.
运输费用: This charge is based on your natural gas usage and recovers costs associated with delivering natural gas to your home through the pipeline system.
一次煤气充注： The estimated cost Black Hills Energy pays for the natural gas that is delivered to customers. Any costs incurred by Black Hills Energy are passed-thru dollar-for-dollar to customers without markup in price.
二次充气： This charge reconciles the difference between actual cost of gas used and estimated cost.
风暴Uri气体收费： This charge recovers the cost for natural gas incurred during the extraordinary winter weather event that occurred in February 2021.
第310法案附加费： This charge recovers investments for legislative and regulatory requirements to ensure the safety and protection of public health and the environment.
澳门威尼斯人效率: This charge recovers the cost associated with promoting energy efficiency programs as ordered by the Arkansas Public Service Commission.
Weather normalization adjustment: This charge reduces the effect of abnormally cold or warm weather. Adjustments are made to bills between November 1 and April 30 and are based on weather conditions during the billing cycle.
Franchise fee, 县 and state sales tax: Fees and taxes collected and paid to the city, 县 and/ or state based on city, 县, 以及州法律.
安全及诚信收费： This charge recovers the cost associated with the completion of safety and integrity investments that are mandated by Federal and State gas pipeline codes and regulations.
